Privacy Policy

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What we collect

When you create a Comply account we collect your email address, your chosen display name, and the content of any video files you upload for processing. We collect Stripe payment metadata (last four digits of card, billing zip) but never your full payment card details — those are handled by Stripe directly.

How we use it

We process uploaded videos through third-party AI services (TwelveLabs, Deepgram, Anthropic Claude, ElevenLabs) to produce captions, audio-description scripts, and voiceover deliverables. These providers process video content on our behalf under their own terms. Deliverables are returned to you and stored in your workspace.

Data retention

Source videos and deliverables are retained for as long as your account is active. You can delete jobs (and their stored files) at any time from your job history.

Contact

Questions: hello@postslate.com.